At Strategyzer, our purpose is to unlock millions of people’s potential to create value for themselves, organizations, and society. We succeed when inspired people find the clarity to drive healthy growth and build invincible companies worldwide. To make this happen, we’ve designed the global standard and platform for solving universal business challenges. We believe our success in achieving this purpose, vision, and mission depends on the quality of our people and culture.
From our headquarters in Switzerland, we’ve developed global impact and reach with a fully distributed team that works remotely across 15+ countries (with a strong growing presence in Canada, the United Kingdom, and Ireland). Our team contributes directly to the unique company culture we have today and is committed to transforming traditional management practices to build a truly great place to work.
We’re recruiting a Customer Success Manager to lead Enterprise Growth Solutions. We’re looking for a stellar candidate who can support Strategyzer’s global customers, and help to deliver (with excellence) on our full suite of products and services. Your ability to connect with customers is crucial to the success of this position.
Team members at Strategyzer enjoy:
* World-Class Team: Be part of a highly visible, globally recognized organization, and contribute to a paradigm shift in strategy and innovation in the world’s leading enterprises.
* Strong Company Culture: We strive to create an environment with strong psychological safety and frequent feedback structures to allow our people to do their best work.
* Flexible Working: Work from anywhere globally or from our physical office hubs in Toronto/Canada, or Zurich/Switzerland. We offer flex hours for our team to work when they are most productive and support family needs.
* Growth Allowance: Professional and personal development are vital at Strategyzer. All team members get an annual growth allowance for conferences, courses, certifications, coaching, and more. We also include a yearly book allowance.
The Customer Success Manager Mission & Outcomes
This role is for a runner who will be responsible for managing the end-to-end relationship with our global customers.
Your mission is to…
* Nurture our customer relationships as they embark on their innovation journeys.
* Solve and navigate tough delivery requirements that can sometimes be very unique to our specific customers.
* Execute the delivery for each customer alongside our product teams.
* Manage customer lifecycle, constantly setting and aligning expectations.
* Encourage customer feedback whenever and wherever possible.
Source: himalayas.app
Jornada completa, 100% remoto.
Cualquier lugar del mundo.