Business Systems Analyst

100% remoto desde México
Jornada completa

Descripción del puesto de trabajo

Zipdev is looking for a functional Business Systems Analyst who has some PM skills (can drive meetings/discussions), has prior experience working on MS Dynamics Service Module, and has experience working on SQL and dashboard tools.


  • Responsible for project implementation and providing support/triage for any incidents and change requests
  • Responsible for working with businesses to document requirements, provide solution options, and implementation of solutions through SDLC/Agile processes§ Responsible for sharing project or incidents/changes status to business
  • Responsible for successful change management using IT change management processes
  • Responsible for testing of solutions, conducting UAT with business, and help in defining comms/training
  • Key contributor and helps with co-ordination within IT team for all tasks§ Act as the Project Manager for IT tasks


Must have: Field Service MS dynamics experience

  • 7-10 years of experience working as BSA/PM with a bachelor’s degree in a technical discipline.
  • Solid experience as a BSA: Able to inquire, understand, articulate, and document business requirements/impacts etc. Managing small to medium-sized projects and/or experience in a key contributor role on medium to large-sized business solution projects
  • Strong documentation skills for project deliverables, e.g., Functional specification, Business requirement documents, Solutions assessment matrix, etc.
  • Capability to coordinate/facilitate technical/functional discussions and drive decisions.
  • Prior experience in supporting/managing Microsoft Dynamics Service Module – Field Service Module, Schedule Board.
  • Experience supporting/managing configurations for MS Dynamics Field Service module
  • Experience with SQL required. Ability to extract and debug data from different data sources (SAP, HANA, SQL.)
  • Strong problem-solving and analytical/critical thinking skills; ability to identify areas of risk and develop effective mitigation plans
  • Strong oral and written communication skills in English.
  • Experience working with tools for test script creation, user stories, or ticketing systems like Jira, Service now, etc.


Preferred Qualifications

  • Experience working in or supporting customer service and/or engineering organizations
  • Experience writing/debugging SQL code, procedures/functions
  • Experience in Microsoft Power Apps platforms
  • Development experience with dashboard tools like Power BI or QlikSense
  • Knowledge of Azure Dataflows and Synapse database.
  • Good understanding of IT infrastructure, hardware/software lifecycles, ERP solutions, ERP development environments/tools


Our Recruitment Process

  • 15-minute Initial Call
  • 20-minute take-home skills test
  • 30-minute Call with Recruiter (project, benefits, etc.)
  • Interviews directly with the client (depending on the project the # of interviews may vary, this may include a code assessment)
  • Final Offer!


  • Work Remote Monday - Friday, 40 hours a week (no weekends)
  • Vacation: 10 business days a year
  • Holidays: 5 National Holidays a year
  • Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Years Eve, New Years Day, Zipdev Day)
  • Major Medical Insurance
  • Active Lifestyle/Gym Reimbursement
  • Quarterly Home Office Reimbursement
  • Performance-based Bonus
  • Continuous Education Bonus
  • Access to Training and Professional Development Platforms
  • Did we mention its REMOTE



Puesto de trabajo: Project Manager
Conocimientos/habilidades: Ingeniería, Microsoft Dynamics NAV (Navision)

Tipo de empleo

Jornada completa, 100% remoto.


Solo para personas ubicadas en México.


Publicada 05/01/2023
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